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MSCA Webinars |
Service Sales Manager Webinars -
Recognition that mechanical service departments have generally held their own — and even thrived — during the recession, has increased demand for sophisticated, essential and indispensable information about creating and nurturing a successful service sales operation. MSCA's Service Sales Managers Webinar Series was created to fit the bill. All webinars are available for download on demand for infinite replay. The hour-long classes are moderated by Nancy Bandy, CEO of Trainsitions Consulting Group, Mission Viejo, CA. Hosts include some of the best known experts in the mechanical service industry: |
| Webinar # | Topic | Host |
|---|---|---|
| 1 | Paving the Way to Sales Management Success | Wayne Turchetta |
| 2 | The Path to Achieving Goals | Dave Bavisotto |
| 3 | Managing Sales Activity and Performance | Wayne Turchetta and Dave Bavisotto |
| 4 | Training for Top-Level Performance | Steve Smith |
| 5 | The Coaching Clinic | Steve Smith |
| 6 | Best Practices | Wayne Turchetta and Dave Bavisotto |
Service Safety Programs and Resources - This webinar addresses today’s top five mechanical service industry safety issues impacting your employees as well as a review of the wide selection of safety training materials and programs available through MSCA.
The Cost of One Hour of Service - This program is based on MSCA's cutting-edge survey of the cost of one hour of service. During this webinar, you will gain the skills you need to accurately calculate the direct costs of one hour of labor.
Energy Services - This hour-long webinar for owners and managers of commercial HVACR contracting firms and other building service providers, will help you convince your customers and prospects of why it is in their best interest to pursue cost-saving energy services with you.
HVAC101 - This webinar series gives non-trade personnel a better understanding of HVACR terms, basic systems and the visual tools they need in successful day-to-day interactions with customers and coworkers.
Green Means Business - Former MSCA Chairman Russ Borst explains how you can offer your customers services which will assure peak performance of today’s high performance systems and result in increased energy efficiency, reduced operating costs and enhanced tenant satisfaction while adding to your bottom line.
Retro-Commissioning and Energy Auditing - During this webinar, you will gain a better understanding of the value of providing retro-commissioning and energy audit services to your customers, learn what these services entail, how they are defined, and the advantages they can provide to the mechanical service contractor.
LEED for Mechanical Service Contractors - This webinar covers the current and upcoming changes and enhancements to the LEED rating system, primarily focusing on the Operations and Maintenance track, as well as the restructuring of responsibilities between USGBC and GBCI.
