Mechanical Service Contractors of America

Building the Ultimate Sales Team Comes to You as a Webinar Series

Based on the Highly Successful 2011 Optional Program!

Presented by a team of successful contractors in the HVAC service industry, this program will help you build the sales team of your dreams! These presenters will share their experience and expertise in a series of six informative programs focusing on those critical areas vital to ensuring your sales staff operates at its maximum potential. These webinars are free to all MSCA members!

Register Today!

Growing and Developing Service Supervisors

Last Chance to Sign Up!

One of MSCA's most highly acclaimed programs, Growing and Developing Service Supervisors will return in February 8-10, 2012, at the Ft. Lauderdale Hilton in Ft. Lauderdale, FL! Instructor Kevin Dougherty, who has been a sought-after speaker in the construction industry for over 20 years, brings his unique spin on developing communication skills, planning and time management, coaching, and leadership. The program is designed for anyone who supervises service technicians in the field including field supervisors, operations managers, service managers, field foremen, and field leaders. This very hands-on session will place attendees in real-life scenarios that will test their “people skills” and get them thinking about how they handle customers’ needs out in the field. For more information, e-mail Sobeida Orantes at saorantes@mcaa.org or logon to www.mcaa.org/education/msca to register today! Attendance is limited and this class sells out quickly. A second class will be offered May 10-12 in Indianapolis, IN.

See Our New MSCA GreenSTAR Video!

For more MSCA videos, including a promotional video that MSCA GreenSTARs can use to promote their GreenSTAR status, go to www.youtube.com/user/mscavideo.

Learn How Using ENERGY STAR Portfolio Manager Can Differentiate Your Company

To help you gain a better understanding of the capabilities and value of offering energy benchmarks through ENERGY STAR, MSCA recently presented a series of webinars and training sessions. Be sure to check them out today! These webinars are:

• Value-Added Service: The Value of Energy Benchmarking to MSCA Members

  View Webinar

  Download PowerPoint

  Download Data Collection Worksheet

• How to Benchmark Energy Performance of Commercial Buildings Using ENERGY STAR Portfolio Manager

  View Webinar

  Download PowerPoint
  Download Data Collection Worksheet

• Creating and Interpreting Benchmark Results through Customized Reporting

  View Webinar

  Download PowerPoint
  Download Portfolio Manager Reports Quick Reference Guide
  Download Portfolio Manager Custom Reports Quick Reference Guide

A 23-Hour Cyclone of Learning: STAR Summit 2011 in Kansas City

MSCA's STAR Summit, held on December 7-8 in Kansas City, MO, was a whirlwind program of learning and sharing with peers that was filled to capacity. Attendees learned how to cement long-term, on-going profitable relationships with customers through energy services. The program included hands-on training on ENERGY STAR's Portfolio Manager, a free tool from the EPA to benchmark a building's energy consumption and other environmental factors.

Attendees also got a sneak peak at MSCA's Energy Solutions Profile (ESP) Reporting Program, currently in the final stages of development. The ESP software will be available at no cost to MSCA GreenSTARs.

Think that's a lot? There was more! STAR Summit participants also benefited from a comprehensive review of Energy Service Agreements (ESAs) from Russ Borst (Hurst Mechanical, Belmont, MI) and MSCA Chairman Woody Woodall (Gary Company, Washington, DC). Lastly, attendees learned how to approach marketing their companies' energy solutions services to differentiate themselves from competitors in their marketplace. The event was topped off by presentations by three of the teams established to work together during the Summit. These teams did an outstanding job of showing how they benchmarked a sample building and demonstrating how they would "pitch" energy solutions services to customers and prospects.

Another STAR Summit is in the works for later in 2012. Watch your e-mail for more information about the next event.

New Service Technologies Assessment Guide Available for Download!

Service Safety Program and Resources That Directly Impact Your Bottom Line

Get the Basics from HVAC 101

MSCA's HVAC 101 workbook-and-webinar series gives non-trade personnel a better understanding of HVACR terms, basic systems and the visual tools they need for successful day-to-day interactions with customers and coworkers. Each of ten modules includes the most fundamental industry concepts, presented in a thorough real-world way that will help your workforce to better understand our business. Each webinar is easily accessible from the HVAC 101 webpage. Participant workbooks for each session must be ordered separately at a cost of $10 each for members.